Aaron has brought an innovative approach to numerous staffing-related businesses. Professional Staffing Group (PSG), which he started in 1996, has grown to become one of the largest staffing firms in Massachusetts; PSG staffs office support, creative, technical, human resources, healthcare and financial positions. At PSG, Aaron pioneered the use of voice-based offshore recruiters, which led to the establishment of a PSG Global Solutions. Aaron also serves as a strong advocate for the staffing industry; he is currently the Chairman of the American Staffing Association where he works to advance the interests of staffing and recruiting firms of all sizes and across all sectors. Aaron’s first placement in the staffing industry was with E.F. Hutton in Northern NJ in the late 1980’s.
Prior to founding PSG, Brian was Vice President of Operations for eTelecare Global Solutions. At eTelecare Brian managed a $60M division with 1,500 onshore and offshore employees. Brian joined eTelecare from Bain & Company, where he worked as a senior consultant for clients across a range of industries, including technology and financial services. Brian also worked for Bain’s Private Equity Group, advising private equity investors on acquisition candidates in a variety of service industries, including the staffing industry. Brian holds a BS from Bryant College, where he graduated Magna Cum Laude, and an MBA from The University of Pennsylvania’s Wharton School.
Jim is one of the pioneers of offshore Business Process Outsourcing (BPO). In 2000, Jim founded eTelecare Global Solutions, one of the first offshore call center companies in the world. As President, Jim oversaw the company grow to 10,000 professionals and $200M in revenue, culminating in an IPO in 2007. Under Jim’s leadership, eTelecare became a leading partner for companies such as American Express, AT&T, Ameriprise, and Dell and developed into one of the most respected and awarded companies in the BPO industry, making Inc. Magazine’s “Inc. 500” list twice. Jim holds a BA from Duke University and an MBA from Standford’s Graduate School of Business.
Vivek has extensive experience in international business, having operated in North America, Europe and Asia. Prior to PSG, Vivek was Senior Vice President for Global Shared Services at eTelecare Global Solutions, a publicly traded business process outsourcing company. Over a four year period, he oversaw growth of 65% YOY, resulting in an IPO in 2007. Prior to eTelecare, Vivek worked in Europe at McKinsey and Company. Vivek holds an International MBA from University of Chicago with concentrations in strategy, finance and entrepreneurship, an MS in Computational Mechanics from Duke University, and a BTech from IIT Madras.
Meet a few of the more than 300 (and growing) members of our Operations Team
| Sr. Recruiter
Pern is one of our most accomplished senior recruiters. She joined PSG back in 2009 and is also part of the Recruiting Team Manager Program- a leadership program that develops top-performing recruiters into high-caliber team managers. After a busy day at the office, she enjoys trying new restaurants with colleagues and spending time with family and friends.
Rommel joined us as a Researcher in September 2010 handling several sourcing accounts within sales, staffing and recruitment, and military. He was soon promoted which eventually led him to the role of Research Training Associate. Here is he responsible for new hire training for our Research department. Rommel graduated from De La Salle University with a degree in Development Studies and was part of the De La Salle Green Archers basketball team. In addition to listening to Rap, Jazz and Blues, Rommel enjoys playing basketball on weekends.
| Sr. Team Leader
Cristian brings ten years of expertise in the recruiting industry and is one of our most admired Senior Team Managers. He currently manages a team of recruiters focused on technology and healthcare requisitions. When he’s not inspiring his colleagues or supporting his team, Cristian enjoys karaoke and playing basketball.
Michelle joined PSG in February 2012 as a researcher and currently sources for a major healthcare account. This is a perfect fit for Michelle as she is also a Registered Nurse and holds a nursing degree from Central Philippine University! Recognized as a top performer, Michelle was soon promoted to the next level of researcher and recognized as one of our A players earlier this year. In her spare time, Michelle enjoys reading books and watching movies.
| Reporting Officer
Herbert is one of the pillars of our Reporting Team. He improved the company’s score card publishing process which resulted in higher accuracy and more timely completion. He is currently responsible for several client reports and our internal scorecards, as well as manages a team of two reporting specialists. Outside work, he enjoys running marathons and playing with his daughter.
| Research Team Manager
JB joined PSG from the financial services sector starting as a researcher. Quickly moving up the ranks, JB finished the Research Team Manager training program and was promoted to Research Team Manager after little more than a year at the company. JB currently manages a team of three researchers when he’s not enjoying quail eggs and crispy pata, both local Filipino delicacies.